Payment Guide

Card payment through Safepay is available for physical, downloadable, and online-reading editions. Checkout takes you to Safepay’s secure payment page. Your order is created after the card payment is verified, and a receipt is sent to your checkout email.

• Enter card details only on Safepay’s secure page
• Cancelling card checkout returns you to your cart
• View your paid order in My Account after confirmation

Cash on delivery is available for physical-book-only orders. Pay the courier when the parcel arrives. If the cart contains any digital edition, pay by card through Safepay so digital access can be activated after payment confirmation.

Open My Account → Orders to view the payment method and current status. Card payments are verified through Safepay. Cash-on-delivery orders remain pending payment until delivery and collection.

After card payment is confirmed, online editions open through Read online in My Library. Downloadable editions receive a secure email link with one initial download allowance. Sign in with the account used during checkout before downloading; opening the email link alone does not use the allowance.

Choose Pay with card at checkout and follow the redirect to Safepay. Your card details are entered on Safepay’s secure page. Check the amount before completing payment and use My Account to view your order receipt.

Laila Sandleen support does not need your online-banking password, card PIN, or one-time verification code. Do not send these details through the contact form, email, or WhatsApp.

• Never share a password
• Never share a PIN
• Never share a one-time code

If your card was charged but your order is missing or its payment status has not updated, contact us from the checkout email address and include your checkout reference. Do not send full card details.